What are your turnaround times?

Our standard turnaround time is 24 hours. However, depending on how many pictures you need Photo editing, we have available options from 6 hours to 96 hours to suit your need. So you do not need to worry if you need expressive service.

What should I do as a new client?

To start anything formally, completing registration process is mandatory.After then use your selected username and password to make a Quotation Request/Place a new order with asking quotation or not. But before that just check whether image uploading is done right way or not. We will get back to you with a reply within maximum 1 hour after getting the Quotation Request/New Order.

What should I do as a regular client?

As a registered client, just log in our website using your username and password and place a new order or make a quotation request with uploading your images. Our 24/7 Customer Support Team will provide a precise estimation within one hour.

May I apply for free trial?

We do offer free trial if our clients want to see or check the quality first before proceeding with an order. And we always appreciate client’s comment on our trial task. You’ll be offered up to 10 images as free trial. What type of file format do you prefer to work?There is no specific file format we need to work with. If Adobe Photoshop & Illustrator support the file format then it is workable. But we prefer .JPEG .PSD .TIFF, PNG for Photoshop and .AI .EPS PDF for Illustrator. No matter if you send camera raw files like CR2, DNG and so on, we’ll convert the files using light-room and then proceed with the images.

Is your FTP server secure and protected?

FTP is the most convenient and secure file downloading and uploading procedure. Once you will have an account with us, you can easily get FTP access which will allow you to download/upload even heavy-weight files in a single hit. There is no any limitation of file quantity and file weight so you can’t but love this user-friendly file transferring system.

What is your payment methodology?

We accept Paypal most along with bank-transfer. You can do it using your Credit card, master card, Visa card and American Express as well. The invoice will instruct you the way to pay. You can simply transfer the money through bank as well. Please note that, there is no upfront payment hassle.

Why Free Trial is important?

A free trial or a sample work is done for several reasons.

1. To let the client, know that the brief can be executed online.
2. To show the quality of work even though previous work can be checked and testimonials read on the website.
3. A particular photo editing service can be complex so may need a sampler.
4. Clipping path service entails many complex procedures.
5. When a client gets confidence the trust level is established on a long-term basis.
6. The client gets to know that simple uploads and downloads are possible.
7. They can get edited work in the file format they need for different media.
8. If there is a bulk edit of images of a single service it can be done in one single stroke. It saves time also.
9.  A client who needs to have faith in an offshore company needs a free trial.
10. A good Clipping path service provider will not hay from giving more trials or samples.
11. Only experienced editors’ do-good quality work. This is another reason why free samples work.
12. Delivery schedules and tracking system, the process of changing the brief are also possible during the free trial.

What makes us apart from other providers?

  • Full payment only after the job is completed
  • Effective outcome at an affordable cost
  • Offering at least three free trials
  • Rechecking quality control before the final handing over of the job to the client
  • 24-hour online support
  • Easy ordering system to upload and download both files
  • Security and privacy of images
  • No misuse of the client’s properties
  • Optimum internet bandwidth for heavy images

Which Photo formats are provided?

With the help of the pen tool, designers’ separate images from unwanted backgrounds to give the images one needs in formats such as EPS, JPG, PSD, PNG, TIFF, AI, GIF, SVG etc.

  • EPS – A hybrid which combines raster and vector image file, they offer organized clipped version of files.
  • JPG – Compressed format used by most cameras. They degrade the quality of images but designers work on them.
  • TIF- tagged image file format-versatile and flexible. It is the oldest method to work on.
  • RAW – preserves the data reduction in cameras when pictures are shot. They are saved as RGB TiFFS or PSD layers. Work path channels are created to work on such images.

Why multiple file formats are essential?

The technical requirement will determine which file format will be good for the client’s nature of the business. Many times a bitmap image is used. It can be saved in EPS format. Our designers work on Quark Express and AdobePagemaker also. It offers an unlimited design for websites and various illustrations. For PDF files Corel Draw is an excellent choice for various modification on the pictures.